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Shipping

Do you ship worldwide?

Yes - we ship worldwide. We offer all customers Domestic and International Shipping with tracking & no sales tax. We want your experience to be simple and efficient - just the way we like it.

FREE Shipping. All Day, Every Day - We pay the Shipping within the United States on all orders over $75, and we ship quickly!

What are your shipping and processing times?

Standard Shipping Times

USA and Canada: 5 - 21 days

Oceania: 7 - 21 days

Europe: 9 - 21 days

Latin America: 10 - 25 days

Other countries: 14 - 30 days

Processing Times

Orders can sometimes take 3-6 days to process after placing the order before shipping out. We do not ship on weekends.

Where can I find my tracking number?

When your items are shipped out, you should receive an automatic notification from the system via email providing you with a tracking number.

If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!

If you need more detailed information, please shoot us an email at support@jstonewell.com and we'll help you out!

Unexpected Delays

In some instances the delivery may take longer than the standard shipping times stated above. Most of these delays are caused by international customs processing that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.


Still need assistance?
Contact us at support@jstonewell.com

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